Who is NagraStar?

NagraStar is a subsidiary of DISH Network and Kudelski Group. The NagraStar Field Security & Investigations Department researches and investigates re-sellers who sell devices and fraudulent subscriptions that enable the theft of DISH Network programming. The investigations also include end-users who purchase and view DISH Network programming illegally, without authorization or submitting proper payment to DISH Network.

What can I do to validate NagraStar’s legitimacy?

Feel free to use the following resources to satisfy your concern:
  • Visit NagraStar’s Social Media: Facebook or Twitter

  • NagraStar’s outside legal counsel is located in Houston, Texas:
    Hagan, Noll & Boyle, LLC (HNB)
    (713) 343-0478
    820 Gessner Rd
    Houston, TX 77024
    HNB Website

    Please be advised that HNB does not possess any specific information regarding your case, because it has not been referred yet. The letter you received from NagraStar is a pre-suit settlement offer.

  • In addition, you can visit the Colorado Secretary of State website to validate NagraStar, LLC’s business registration: CO Secretary of State Business Database

  • You may contact DISH Network’s customer service line at 1 (800) 333-3474 to verify Bert Eichhorn, Manager of Field Security & Investigations for NagraStar, contact information in the employee system called The Hop.

  • Below are video links regarding NagraStar’s letter on ABC news and on WSOC TV 9:
    WSOC TV 9 Video
    ABC Video

  • If applicable, NagraStar has included a judgment from your State in your letter. This judgment was awarded to NagraStar in Federal Court with facts and evidence similar to your case. You may search the case number to review the entire document as it is public record. This individual did not resolve this matter with NagraStar and was referred to NagraStar’s outside legal counsel. End User settlements can also be found on our website here.